| Features | Smart Start EGP 350 / MonthlyEGP 500 Launch Offer | Professional EGP 700 / MonthlyEGP 900 Launch Offer | Premium EGP 1,500 / MonthlyEGP 1,900 Launch Offer |
|---|---|---|---|
| PatientManagement | |||
| Patient portal | |||
| Patient records management | |||
| Patient visit history | |||
| Medical history tracking | |||
| Patient portal (view history, book appointments, pay online) | |||
| Unlimited patients | |||
| Waiting list management | |||
| Family linking | |||
| Patient categorization (VIP, regular, emergency) | |||
| Patient transfer between locations | |||
| Appointments | |||
| Online booking | |||
| Basic appointment calendar (day/week view) | |||
| Email appointment reminders | |||
| Online booking portal (custom link) | |||
| Advanced appointment views (day/week/month) | |||
| Custom clinic booking link | |||
| Recurring appointments | |||
| Billing | |||
| Cash payment recording | |||
| Manual invoice generation | |||
| Insurance management | |||
| Tax receipts | |||
| Payment gateway integration (Paymob, Fawry) | |||
| Insurance claims tracking | |||
| Multiple payment methods (cash, card, insurance, mobile wallets) | |||
| Insurance management (30+ Egyptian companies) | |||
| Prescriptions | |||
| Prescription printing | |||
| Digital prescriptions (10 templates) | |||
| Unlimited prescription templates | |||
| Send prescriptions via WhatsApp/Email | |||
| Drug interaction warnings | |||
| Egyptian drug database (10,000+ medications) | |||
| Reports | |||
| Advanced analytics | |||
| Basic daily/monthly reports | |||
| Insurance reports | |||
| Detailed financial reports | |||
| Profitability analysis | |||
| Attendance rate analysis | |||
| Revenue analysis (daily/monthly/yearly) | |||
| Peak hours analysis | |||
| KPI monitoring | |||
| Advanced BI dashboard | |||
| Patient behavior analysis | |||
| Doctor productivity analysis | |||
| AI-powered financial forecasting | |||
| Attendance/absence rates | |||
| Cost/benefit analysis | |||
| Location-specific and consolidated reports | |||
| Integrations | |||
| SMS notifications | |||
| Lab integrations | |||
| Lab integration (receive results digitally) | |||
| Integration with major labs (Al-Mokhtabar, Al-Borg, Alpha) | |||
| 500 WhatsApp/month + 200 SMS/month | |||
| Pharmacy integrations | |||
| SAP/Oracle integration | |||
| API access for external integrations | |||
| Ambulance service integrations | |||
| Marketing campaigns | |||
| Seasonal messages | |||
| Zoom/Teams integration for telemedicine | |||
| Unlimited WhatsApp & SMS | |||
| Support | |||
| Email support (48-hour response) | |||
| Knowledge base access | |||
| 2-hour free training session | |||
| WhatsApp support | |||
| Priority support (12-hour response) | |||
| 1-hour response time | |||
| Priority feature requests | |||
| Monthly performance review call | |||
| VIP support with dedicated account manager | |||
| Direct phone support (9 AM - 9 PM) | |||
| On-site training (4 hours) | |||
| 99.9% uptime SLA | |||
| Advanced | |||
| Multiple locations | |||
| Simple staff accounts with limited permissions | |||
| Inventory tracking | |||
| Multiple doctors | |||
| White-label option | |||
| Unlimited file storage | |||
| Custom branding (logo, colors) | |||
| More than 3 locations (need Enterprise) | |||
| Inventory management | |||
| Low stock alerts | |||
| Medicine/supply tracking | |||
| Leave management | |||
| Simple payroll calculation | |||
| Attendance tracking | |||
| Performance evaluation | |||
| Point-in-time recovery | |||
| HR management module | |||
| Unlimited doctors and staff | |||
| Complete audit logs | |||
| Daily automatic backups | |||
| Advanced security (256-bit encryption) | |||
| Separate inventory per location | |||
| Multi-location support (up to 3 branches) | |||
| Complex permission system | |||
| Centralized management across locations | |||
| Shift scheduling | |||